1 Contents. Alternatively you are able to renew your vouchers online. Residents are. How long does it take to renew an older persons pass? However, you may not be allowed to use your bus pass on night buses i.e. Flexible support fund - available at . We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. My new bus pass has been refused by the driver. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The form will ask for a new passport-sized photo, which will be printed on their new card. If your pass has been stolen, you should call 0345 200 0388 to replace it. Customers will receive their new pass to the registered address at least1 week before their current pass expires. This form can be completed and returned in the envelope provided with your form. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. You will need to apply to your new local authority for a new pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Welcome to the Highways Service Information Centre. Copyright Lancashire County Council 2022. Unemployed people. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. It does not store any personal data. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). All content 2023 Southend-on-Sea City Council. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. You will need to pay 10 to replace this pass. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. For further information contact: The National Rail enquiries telephone number is 08457 484950. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. All young disabled pass holders must provide a new photo if they wish to renew. We will need to see evidence of your new address. Can I use my bus pass on Park and Ride Services and Airport Transport Services? *A. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. We will post your renewed bus pass 18days before the old one expires. Your bus pass will be renewed automatically. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. The way of applying may be different to the way you applied in Gloucestershire. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. You don't have to do anything, unless you have moved since we sent you your last pass. You will need to apply to this authority for a new pass. You can apply for a replacement bus pass by filling in the lost bus pass application form. Find out more about an igo card. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Lee Learning impairment that has resulted in an arrested state of development before adulthood. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. This might be a letter confirming your eligibility and asking if you wish to renew. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you dont provide us with evidence, your new pass will be delayed. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. The list of these services is on the GCC web site, under Transport. Using your card. Currently this is at age of 66. In the unlikely event that your pass does not arrive, you should call 01452 426265. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Auto-renewal for an older person's bus pass. You can start using your new pass immediately, just like you would with a new debit or credit card. We use some essential cookies to make this service work. This will be. I have moved into Gloucestershire. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Can I use my pass on Trains? What time can I use my bus pass outside of Gloucestershire? Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Please let us know if you no longer require a bus pass. If your current bus pass is due to expire within the next month, this is an indication that we . read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Concessionary bus passes will no longer be renewed automatically. No, concessionary bus passes are not accepted on the night Buses. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. You will receive your pass by post within 5 working days. The county council will not reimburse you for any charges levied by medical specialists or advocates. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. 1 week before current vouchers expire. You can apply for a disabled persons bus pass if you are a Medway resident. March 2023 renewals. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. It costs 10 for a new card. If you send us different evidence, your pass may be delayed or refused. You can renew your bus pass up to 8 weeks before it expires. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You do not need to renew an igo card. Daily fare: $2.00. Please provide them with as much detail as possible about the journey you wished to make. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Read and contribute to the 20 readers' comments . Apply for or renew your bus pass. Forgotten your Username? Free travel before 9.30 am on infrequent services. Your browser does not allow scripting so some of the features of this page may not work. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Are senior bus passes renewed automatically? If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Disabled person's bus pass . There is no need to contact us until we get in touch with you. How did the American colonies actually win the war and gain their Independence from Britain? You should allow 6 weeks for your application to be processed. If it has already expired, please call 0345 678 9088 to arrange a renewal. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN If your pass has already expired you can still renew your bus pass. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Necessary cookies are absolutely essential for the website to function properly. Lancashire: You can apply for your renewal bus pass online. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. When can I use my concessionary bus pass in Gloucestershire? If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. 3 Post office. How much longer should the Sun remain in its stable phase? A 5 administration fee will be required for a replacement bus pass. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. State pension claimants who apply directly through their local council should be aware. Bus We also use third-party cookies that help us analyze and understand how you use this website. This cookie is set by GDPR Cookie Consent plugin. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Apply for your bus pass by visiting the GOV.UK website. Two weeks before your current bus pass expires you should receive a new bus pass in the post. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. N94. You also have the option to opt-out of these cookies. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Youll need to provide proof of identity. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Lee If you have any problems using your card, it will be necessary for you to contact the bus company directly. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. What should I do? Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. How do I renew my bus pass in Northumberland? Where can I get a bus pass for an older person? This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Renewing an older persons bus pass. GCC understand there was a discount being offered for some local train travel. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Passes that were automatically renewed should be received by 1st March 2023. For further information see. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Older person's bus pass renewal. If you email us please confirm your date of birth and current address in the email so we can fully check our records. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. These cookies will be stored in your browser only with your consent. Disabled person's bus pass There's no central provider of the disabled person's bus pass. http://www.nowcard.org/nowcardfaq.asp#FAQ23. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Most young disabled (under 16) pass holders should have received a short form to return. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. These pages are for East Sussex bus pass holders. Call us on 0345 200 0388 for an application form or for assistance completing one. Open all. Alternatively, you can renew your pass online. If you currently receive Travel vouchers you will receive a renewal form at your registered address. What happened to the baby in Joy Luck Club? Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. It is being used by the person whose photograph and name appears on the pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. 4 Apply online. Analytical cookies are used to understand how visitors interact with the website. If you've had a concessionary bus pass for the last five years, you might . Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. How do I apply for a disabled persons bus pass? Where you caught it and at what time, along with your destination. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. 5 How long does it take to renew an older persons pass? I am an age-related bus pass holder and my current bus pass is due to expire soon. See. Changes To Renewal Of Concessionary Bus Passes. This should include: -. No, your bus pass cannot be used on National Express services. Have you moved? The day and date you experienced difficulties. You do not need to reapply for your bus pass. It is not valid in Wales* or Scotland. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. If you cannot apply online for any reason please contact us. igo card for 11 to 16 year olds. The expiry date will normally be five years from your birthday. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Your bus pass will be renewed automatically. Age-related pass or vouchers. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. all that. You should have receive your renewal form by mid-February. Freedom Pass expiring: How and when to renew London travel permits. For further information see www.gloucestershire.gov.uk/fairprocessing. This cookie is set by GDPR Cookie Consent plugin. Some bus services are changing. An older persons bus pass has exactly the same benefits as a disabled persons pass. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Apply for a new age-related pass. The cards offer older and disabled people free travel in the capital There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. To get an older persons bus pass you must 2 Apply to your local council. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If you have an older person's pass that expires in the next two months renew online with the following links: -. By clicking Accept All, you consent to the use of ALL the cookies. Can I use my pass on Trains? For Seniors, pricing is as follows: One-way fare: $1.00. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Older Person's bus passes will be renewed soon. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Can I use my bus pass on National Express Services? passes that expire between January and March are in the process of being issued If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. renewed people had to fill in forms and submit photographs but we have scrapped Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. English bus passes are not accepted in Scotland and vice versa. What are the 3 most important parts of a motherboard? Our free email alerts will help keep you up to date with the things that matter to you. The passes will be sent out automatically but people should call the bus renewal hotline . What do I do about my concessionary bus pass? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. For those people needing to apply for their renewal this too can now be done byApplying online. Applicants can enter in their postcode online and will be given the contact details of their local council. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Before your pass expires, we may send you a letter inviting you to renew it manually. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. So, to find out if you're eligible and where to apply, get in touch with your local council. Major investment in boroughs schools continues! Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Blackpool: 5 Other ways to apply. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Click or tap the rating which best represents your experience. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Applicants whose pass was issued due to a disability will continue to be automatically renewed. We only need this if you want us to contact you and we won't keep it once we've replied. Apply for or renew your bus pass. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. applies to approximately 12,000 people, the vast majority of whom are If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. For assistance with new applications: (Click the arrows below to reveal the answers). This Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. You can apply for your renewal bus pass online. Please check with the county council in the area you plan to visit. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Disability-related passes can be valid for 1 - 5 years. This can be your email address or set to something memorable for you. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. The cookie is used to store the user consent for the cookies in the category "Performance". How long will it take to get a bus pass following a renewal/application? I currently have a disability-related bus pass with companion entitlement. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. These cookies track visitors across websites and collect information to provide customized ads. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be You can make updates to the following details before your bus pass renews: your appearance. No it is not possible to issue an age-related bus pass "with companion" entitlement. The cookie is used to store the user consent for the cookies in the category "Analytics". Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card.