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(Click below if you want to learn how I did it and open a store of your own!). There really should be something put in place for the sellers, especially since they take so much commission out of sales. My item was shipped to a buyer yesterday, so I will see how that goes. Great post! My pictures from before I sent the items dont reflect this any damage, and it took the girl 48 hours to decline the purchase. But they have approved the request and the bag is now in transit back to me. Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. This is an item that you can sell 1/8 tsp. Just take a day off and enjoy yourself. This place is not for high end designer items. Send them a deal they cant refuse. I got it Friday after waiting 9 days for it and the label was cut off. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? Its that easy. So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. Im thrilled that for some people, it works. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. Probably not a bad Seller, but potential, serious Buyers, be aware that this Seller may flippantly cancel your order with no response to cause of cancellation. There is a monthly fee to set up your site on Shopify of around $30. Some have been able to raise money to stay afloat, albeit at lower or flat valuations. A buyer can go anywhere they choose to buy , but not so much for the seller , so sellers are a dime a dozen , but not so much a buyer .And they know a disgruntled buyer will probably never return , but if a seller has made some pretty good money they will blow off some steam , but will continue to stay . I am getting frustrated that now most of the time when want more information on an item I want to buy, sellers are ignoring my questions. I hate that people are being scammed and the sellers appears to have made a few thousand dollars. Plus there is incredible lack of insight and common sense among sellers & buyers. Jody, I am so sorry that you went through that on Poshmark! Premier Designs Necklace Fashion Jewelry-Rhodium Plated Silver-Signed. For other nice things that I dont want to deal with, I use The RealReal. even though its a side job if youre going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? So sorry you had to experience that! Thats how I scored a lot of my designer items. And there are some really nonsensical things about the site. Poshmark puts closets in share jail so people cant spam the platform with massive amounts of sharing. You send the longer you will be waiting. A buyer was interested and they negotiated a price. I dont care if my buyer gets her money back, but not sure how PM does that with a bundle, if they have to return the whole bundle or not. I did notice that a lot of the items being sold seem high endish. Now ladies if you ever worked retail in a clothing store , you always have that repeat custom that comes in the store buys an outfit an wears it out an comes back to the store to return an outfit she wore !!! I don't think I would've gotten banned or blocked, but maybe? As I recommended above, I would keep your shares under 4000 in a single 24 hour period. Ive recently started selling on Poshmark and I do admit that its super slow getting sales on this site. If its working for you, by all means stick with it! And how about the ones that give you a low rating because they didnt like the fit? And theyre based out of country over seas!! Ive been bulkied, support is crap, people can not respect its not a garage sale, and I work 20/7 to make sales; huge tine suck. The ridiculous reason why!? I did the same thing when I first started selling. 2. changed her mind and put a hole in my bag. CSV. Ive been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. I think Im ready to quit poshmark too. Which is NOT the amount that was there when I shipped it. I hope they will get your money back for you very soon!!! Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. Then you have to wait 3 days for your funds to be released. Youll need to drop the price by at least 10% and choose a shipping discount. Thanks for the insight! Glad you branched out to shopify. Any advice you can give me is so appreciated. I also had emailed Poshmark about using a windows phone and not being able to use their app, they never responded, that tells you a lot about Poshmark right there. All offers expire in 24 hours! Its super simple to use and youll have much more control over your sales and your earnings. Ive used eBay, Poshmark, Mercari, OfferUp, and now Facebook Marketplace as well as Tradesy. the bundles of bundles we post (baby lots of 22 pieces plus) I state as firm including Bc I have to pay extra shipping they bundle 3 of those huge lots and ask less than half listed bundles price. I have sold quite a bit with no problem, but bad buyers dont care about that and poshmark much less. Share tips and tricks, make new PFFs, and banter about. Reason #1. It was just a $6 boys shirt. He was sadly a victim of the great Ebay Purge they did in 2013 despite top reviews and power seller status. 55 172 Comments 1 Share Share It was a complete waste of my time. Thank you for letting me complain. I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. I found it unethical that they let that Header on my news feed, because it basically deceived me into thinking I had free shipping. Anyone who gets mad because they arent making money is being silly.. Also i feel we should be able to rate buyers as well. So sorry that happened to you! Listing Date* Keep track of the exact date you listed an item in your closet. Great minds! Thank you for your post, I think Im going to try another site. Also, really hard to spot bad buyers as sellers cannot leave negative feedback (we used to be able to in the early days)! In the 4th month I hear back from Posh stating because they believe the sunglasses were fake they cant help me. I recently found a very unusual top, by a designer from Lebanon. Poshmark is only out for Poshmark. Using the site I bought a whole bunch of stuff that was just fun and tempting to get and so inexpensive made me wonder about how the girls did that it seem to take so much time. I asked poshmark to take a look at them, and protect their sellers more. They keep threatening to suspend me if I dare comment on those counterfeit listings or if I dare warn the unsuspecting posh user that the item is fake. Happy selling to you all! I wrote a comment apologizing and she was just rude to me and leaving unnecessary comments (mind you it has only been 3 days since I mailed it and she may very well receive it tomorrow or the next day because she actually lives close by) . I getting back to my life now. She claimed I must have mailed her item (a jewelry piece) to somebody else when that other person had purchases something totally unrelated and I KNOW hers was the only bracelet I had yet to sell. The seller has just as much to lose as the buyer. Umno. First of all, dont communicate with someone outside of the Posh app. Launch your preferred web browser and go to Poshmark's Delete User webpage. Is it just me or has anyone else noticed they are taking a higher amount of taxes out of sales than the actual state rates? I just feel that sellers should be mindful about the real worth of an used item. I agree the lowball offers are ridiculous and Im offended! Im sorry that happened to you! Got to a hand it to her you cant take pictures of an odor. These clients I built a trusting relationship with couldnt find me. (The seller, the one who said no offers would be accepted, remember her? !! I did write her a comment and called her out on it. Nothing. I dont like that poshmark doesnt stand for the sellers. I purchased them for $50 and received them within days. As sellers we put allot of effort into the app. Now I am trying to decide which way to go. I dont own a dog, but SHE does. Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. A group for anything and everything related to Poshmark! Ive found some great deals on Poshmark, but I usually find my experiences on that site really frustrating and stressful. I dont have a pet. Luckily 99.9 of my sales have been wonderful. why did my listings disappear on poshmark. I document all my listings with REAL photos, measurements (actual measurements) and answer any questions. After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! This is the first and only one Ive came across, thank you for that incite. I guess no sales platform is perfect. Now i did have one case opened up by a buyer trying to get something for free and Poshmark did not honor the buyers request at all. I felt really and until she started being rude. Looking at her closet I see she purchases all sorts of jewlery for a super-low price only to turn around and resell it. I have had a 5 star rating, about 25 sales so far. Hope everyone finds their happy spot. I looked at her page and there are several comments from sellers saying that she made low-ball offers that they just cant accept, etc. Im still using POSH as my secondary selling site but I still depend on eBay Time to quit I think. I have written them down and will check them each time someone places an order. After reading your article.. Im thinking maybe, Poshmark isnt for me either. Thanks Stacey! Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. Meira Gebel is a freelance reporter based in Portland, Oregon. Hi Rachel. I just think the market is so saturated that its super hard to get a sale! Just wondering if it is OK to list on more than 1 website. Did you find the transition difficult? As a buyer Im very frustrated now with sellers who post but never provide any detail of the items (when it only takes a second to measure), those who send damaged goods and those who take my money and never ship at all. THANK YOU for this helpful info. He is still out there after a few months. He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). Thats ridiculous. 7. Lots of sharing, questions but no sells! I dont think most people value their time appropriately. People who are used to buying fast fashion junk (and Zara is definitely fast fashion, cheaply made junk) need to stop making lowball offers on quality designer items. She didnt get it in time for her party so she opened a case. My Closet - Poshmark Home My Closet All Items Available Items Available + Dropping Soon Items Dropping Soon Items Sold Items My Closet Sort By: Just In Accepting All Reasonable Offers-Plus Bundle & Save 25% Off Two Or More Items $900 Size: OS my closet conniecampos 4 9 Meet your Posher $999 $999 Size: XL My Closet thriftygramma 4 2 Im assuming (based on other social platforms) if you fly under the radar long enough things will go back to normal. I dont have pets and the dress was stored in a hanging bag. It also took 11 days to arrive from 4 hours awayapparently she was wearing the shoes. Ive been on Posh for about 2 years and Ive been selling things here and there. If you find yourself in share jail too often, there can be some long-term consequences. I opened my account on January 31,2017. Possibly Mercari? Only recently (within the past week) did someone finally answer my emails and sent me an address to return the dress, not the shoes. How to know if youre in Poshmark share jail. Fantastic article! I still love what I do, because it is their decision to call me a name. The jeans were brand new and never worn. Item Description Learn how to take your listing title, department, category and more to the next level. Wow. Last week, I sold a Coach bag in great condition other than a blob of clear nail polish that had dried on the interior zip pocket and slight wear on the embroidered CsBOTH of which were pictured and mentioned in the description. I am so sorry that happened to you as well. I was just wondering where else can I sell my jewelry and get a good traffic. It works both ways. Just seems like so much work but but payoff is so minimal in both cases. They could side with you or the buyer. ad that I had dumped out a small portion of the pigment when I bought it and hadnt touched the rest since. Not making much money. It was $10. I came back from vacation to all of that and just shipped her top and deleted the app. Thank goodness I purchase everything on my American Express and I immediately opened a dispute with them. So Im not inexperienced in customer service or shipping logistics. I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isnt and wanted to argue about it claiming it was too high and thats why I hadnt sold it. My computer is all the tech I need. I got my money back, but damn! Someone told me how well they were doing and said I should give it a try. Head to our complete guide to Posh Stories to learn more. Just impossible. Omg, I happened on this article and Im in tears. I will proceed with caution on Posh.. Where do I begin? Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. Emily, thank you so much for your comment. I put so many hours into PM for almost no outcome. So now trying poshmark and sure enough had my first 5 dollar offer. You need to find out if they reported this to Posh. I could go on. However Im doing same as you! However, if also seems like the last year has been miserable on Posh. I love poshmark, but I have found the people on there to be very rude and hurtful. Im not sure if I will buy through Poshmark again. It isnt their decision how I manage my business (and therefore my finances). I received an email stating it was removed because it was counterfeit! If you try to share items while in share jail, it will keep you in share jail. I submitted pictures, but said I refused to touch the item. They also said they took it to her local store and they said it was fake. Item was never SOLD but was rather abruptly Canceled by Seller 3 days after accepting my initial offer. Then when I said no way, major damage appeared. No one should have to spend the equivalent of a 40 hour work week of time to sell a $15 tee shirt from the Gap. Its showing a side of humanity that Im not liking so much. Wow, I am so sorry this happened to you! To delete a Poshmark account, be sure to first redeem any outstanding sale balances if you've recently sold items on the app. Ive taken part in hearting picking likes that style. Ive got everything documented and the evidence shows very clearly the cheap rings are the same ones sold on Poshmark. I think Im done with poshmark for now. Read on to learn how these can help you make sales and become a #PoshBoss. Its really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people. But then I had a bad customer service experience with Poshmark that caused me to wonder if all the time I was spending on the app was worth it. I try to clean out my closet before a new season starts, because thats when those stores are hungry for inventory and will be less picky. No ONE person can work this system and make an appropriate amount of money to live on coming into the app at this point. And I clearly listed the dimensions ::sigh:: Its exhausting dealing with rude people that dont care to read the description, like you mentioned. $87 $118. . It wasnt. Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. I am not sure what to do as I would like to clear my closet out. I am pretty new to Poshmark, and have enjoyed shopping, and buying a few items. as far as the lowballers I blocked them too and I found when people low-balled me on an item that was brand new I would simply raise the price even higher just to piss them off! So I get my two items returned, and figured, they are NOW scratched and the make-up train I sold her is ruined inside. I blocked her and removed the entire listing ( since you cant remove the offensive comments) On the other flip of the coin I had a very sweet lady who had bought from me a few times in the past purchase several of my smaller items and tell me that although she didnt have a need for any of the items , she wanted to help. And this is exactly why I left Poshmark! She charged me 250 .I get the wig and its horrible,there are threads hanging out of it,its just not what the picture that I ordered looked like. The person who received it, I think, either got it too late for the function (their fault) or it didnt fit. My first item ever listed. I took all my items (some cost $495.00 NWTs to my neighbor). Well duh they are used. My addiction of buying has been ridiculous and I only ever had one issue and they did refund me- someone sent me a leather jacket that was dry rotted split cracked and shredded! My daughter suggested I go to Poshmark and my criticism besides the constant socializing which is not my cup of tea, is they charge too much for postage in general, and you cant call them that I know of. So back to Ebay I go. On one wholesale portal I think it was the bullet necklaces, they give so much to charity I suggested Posh give the 20% they make off each sale to said charity! Why in the world would I need a store credit for a store where my account is suspendedyeah makes no sense to me. I am not sure if it is worth the stress. I was all excited and telling friends how great Poshmark was until this. I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. I can tell you this: Selling clothes to humans is a pain. At first I didnt realize you need to share your closet and not just list and let it sit there. Remember it all probably started because youd rather have the cash than just donate it, so consider it a bonus. How to avoid share jail and still make lots of sales on Poshmark. I would write in my description Final Price and Price is Firm, but Poshers would still offer me $5. They waste our time with reporting non-allowed items, which they dont address (please, dont waste our time! They expect everyone to be techies, I dont have a printer and they require a printed label. You want to share a lot, but not too much. I came across a pair of boots I liked, not quite combat boots, lets call them Combat Lite. I see many closets where you know the item was sold on a different site. Just browsing through the brands, i was horrified by multiple posts in 10.Deep that appear to be selling people or offering their services. But most alarming was a picture of a young boy with the user name listed as hump87. Only to *new* Poshers. I have about 200 items on poshmark and get one or two sales here and there. eBay and places like it will almost always side with the buyer over the seller because of one fact : sellers are easier to get than buyers . And its ppl like that, that are making me want to close up shop. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window). I once got a scarf that was supposed to be silk and I doubted it was, but it was greatly discounted, so I did not make a big deal out of it. I have 73k followers and Im a Suggested User. Yes huge time suck, and if you do not put in the time no sales. Im just guessing that as Poshers are sharing their listings, they are also shopping. I listed clothes from my closet. Is essentially new to Posh, aka, a buyer. I have the receipt. WOW- I too just had a similar experience (your #1 Reason) with Poshmark I was contacted by Poshmark the buyer received the leather shoes and was reporting that the sole of the shoes were cracked and that the shoes were sticky. Which is why most all of my 4th pics are close ups of the tag!! Then the ppl who complain about something get their money back and I get my money back but they keep my item so they get it for free Bc customer support is RIDICULOUS! I videotaped myself opening the box and sent it to them. I had just had a case opened with a bundle I made, everything was good and ready to go. I am annoyed. Lowball offers on everything, nasty comments, you name it. Like, if youre going to run an online store, at least attempt to be professional/prompt. Posh StoriesOur latest feature, Posh Stories allows you to bring your listings to life and share moments with your followers through short videos and photos. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) Unfortunately, the cons outweigh the pros. Im not going to bother with texting. Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. Its unfortunate that it has come to this. No worries. I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. Boom, done. I dont know why, but sellers on there are often just plain lazy. I ask for a supervisor to email me or for them to give me a corporate number and I get a lengthier email from Posh threatening to shut my account for selling fakes. I would try eBay and Tradesy before doing a Shopify account. She is a new user with no prior purchases. I agree. If I sell something elsewhere, I just delete the post on Posh. I started an Instagram page for the brand (@ShopStylaphile) and also use the blog and other social media channels to drive traffic. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. I looked on line and its illegal for a minor to do this and them not do nothing. It's like having multiple appsall in one! Surprisingly, eBay is the one where I havent gotten them. That also will only communicate through email. They asked me for pictures which I sent. Ive been selling on Poshmark for almost 1.5 years now.